Customer Service

Aloetrade America gives a highest priority to customer satisfaction. Our success in business is entirely a result of satisfied customers with our services.

Aloetrade America offer their clients the following quality services:

• Contact Methods
  We provide an email address for contact.
• Problem Reporting
  Aloetrade America gives inmediate reply to your problem reporting inquiries, trying to give an answer in less than 24 hours.
• Responsiveness
  Above to 96% of inquiries are answered in less than one day.

  Our answers are personalized. No autoresponders.

• Privacy Policy
  We at Aloetrade America are extremely careful to handling personal information provided by our clients, be either on personal data or on inquiries or problems on obesity, overweight, or medical and/or nutritional information.

  We handle such information with the highest responsibility and absolute confidentiality.

• Personal Data
  At Aloetrade America we do not share personal data with other business partners, be private or public.

  It is only used for communication with customers.

• Data Privacy/Control
  We allow customers to send private inquiries by email about their concerns or problems. We destroy a user´s data on request.
• Cookies
  We only uses cookies to understand customers needs.
• Self Service
  Aloetrade America offers a site map and search options customized for searches into the site, to help customer find adequate information.
• Accesibility
  Aloetrade America provides very useful links for the customer, both internal and external links. Accesibility is thru the website, by RSS feeds, by cellular / mobile phones and by podcasting systems.

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